Update from ASUS Support

2020/04/29




New Customer phones Support Operation Hours for North America


Dear ASUS Valued Customer,

Effective immediately and until further notice, the updated hours of ASUS customer phones support operation will be as follows in USA and Canada:

Updated Hours English Support Spanish/Canadian-French Support
Consumer System Products 8AM – 6PM PST Monday – Friday
8AM – 5PM PST Saturday – Sunday
8AM – 6PM PST Monday – Friday
Consumer Component Products Self-service and online chat support only
http://www.stzgcm.com/support
8AM – 6PM PST Monday – Friday
ASUS EShop 8AM – 6PM PST Monday – Friday 8AM – 6PM PST Monday – Friday

For more details, please visit the ASUS Support page at http://www.stzgcm.com/support.

Please observe the Self-Service quick links at http://www.stzgcm.com/support/callus to get support and service assistance with your ASUS product right away.

Customers may also reach out to ASUS via online chat or via the MyASUS app (more information at http://www.stzgcm.com/ASUS-Software/). Note that with the recent developments across the globe, ASUS support via telephones may be reduced or customers may experience longer than usual hold times.

Update 4/22: Due to the recent developments across the globe with COVID-19, further adjustments have been made to our available support resources to ensure the health and safety of our support staff. All phones support is temporarily closed. Please use MyASUS app or the self-service support links located on our website at http://www.stzgcm.com/us/support to chat with a representative for assistance during this time. We apologize for any inconvenience this may cause, and we appreciate your patience during this time.