Product
AC02, ASUS Fragrance Mouse MD101, ASUS Marshmallow Keyboard KW100, ASUS Marshmallow Mouse MD100, ASUS Marshmallow Mouse MD100 Lite, ASUS Marshmallow Mouse MD100 Philip Colbert Edition, ASUS Marshmallow Mouse MD100 Steven Harrington Edition, ASUS MOUSE MD200, ASUS MU201G GAMING MOUSE, ASUS MW203 Multi-Device Wireless Silent Mouse, ASUS Smart Card Keyboard KU100, ASUS SmartO Mouse MD200, ASUS SmartO Mouse MD200 Silent Plus, ASUS TUF Gaming M3 Gen II, ASUS TX 98 GAMING KEYBOARD, ASUS TX GAMING KEYBOARD, ASUS TX GAMING MOUSE, ASUS TX GAMING MOUSE MINI, ASUS VivoMouse WT710, ASUS Wireless Keyboard and Mouse Set CW100, ASUS Wireless Mouse MD102, BX700, BX701, CB01, Cerberus Arctic Keyboard, Cerberus Fortus, Cerberus Keyboard, Cerberus Keyboard MKII, CERBERUS MECH RGB, Cerberus Mouse, CERBERUS MOUSE PAD, Echelon Laser, Eee Keyboard Mouse Set, Eee Keyboard+Mouse Set, GK100, GK1050, GK1100, GK1100 Gaming Keyboard, GLADIUS, GT200, GT300, GX1000 Eagle Eye Mouse, GX1000 ROG Optical Mouse, GX800, GX810, GX850, GX860, GX900, GX950, KM-61, KM-62, KM-63, KM-81, KM-91, KM-95, L701-1A-ROG SPATHA, MA01 CLAYMORE/BN/US, MD300, MM-5110, MM-5113, MS-62, MS-63, MS-64, MS-71, MS-W1, MU101C Wired Blue Ray Mouse, MW100C, MW201C, MW201C BT & 2.4GHz Wireless Mouse, MW202, NC03, NC05, NH01, NH02, P2000, P304 TUF GAMING M5, P504, P515 ROG STRIX IMPACT II GUNDAM LTD, P702, ProArt Mouse MD300, ProArt Mouse Pad PS201, ROG KERIS WIRELESS, ROG AZOTH, ROG Azoth Extreme, ROG Azoth Extreme 75% Wireless Custom Gaming Keyboard, ROG BALTEUS, ROG BALTEUS Qi, ROG CHAKRAM, ROG Chakram Core, ROG CHAKRAM X, ROG Chakram X Origin, ROG Claymore, ROG CLAYMORE BOND, ROG Claymore Core, ROG Claymore II, ROG Cosmic Mat, ROG CTRL, ROG Dye-Sub PBT Keycaps, ROG DYE-SYB PBT Keycaps, ROG Falchion, ROG FALCHION ACE, ROG Falchion Ace HFX Wired Gaming Keyboard, ROG Falchion NX, ROG FALCHION RX LOW PROFILE, ROG Gaming Wrist Rest, ROG GK2000 Horus Mechanical Gaming Keyboard, ROG Gladius, ROG Gladius II, ROG GLADIUS II CORE, ROG GLADIUS II ORIGIN, ROG Gladius II Origin Call of Duty - Black Ops 4 Edition, ROG Gladius II Origin COD, ROG Gladius II Origin PNK LTD, ROG GLADIUS II WIRELESS, ROG GLADIUS III, ROG GLADIUS III Wireless, ROG GLADIUS III WIRELESS AIMPOINT, ROG Gladius III Wireless AimPoint EVA-02 Edition, ROG GM50 Mouse Pad, ROG HARPE ACE AIM LAB EDITION, ROG Harpe Ace Extreme, ROG Harpe Ace Mini, ROG Harpe II Ace, ROG Hone Ace Aim Lab Edition, ROG Hone Ace XXL, ROG Horus GK2000 RGB Mechanical Gaming Keyboard, ROG Keris, ROG KERIS II ACE, ROG Keris Wireless, ROG KERIS WIRELESS AIMPOINT, ROG Keris Wireless EVA Edition, ROG Moonstone Ace L, ROG PBT DOUBLESHOT KEYCAP SET, ROG PBT Doubleshot Keycap Set for ROG RX Switches, ROG Polling Rate Booster, ROG Pugio, ROG PUGIO II, ROG Scabbard, ROG SCABBARD II, ROG Scabbard II EVA Edition, ROG SCABBARD II MEDIUM, ROG SHEATH, ROG Sheath BLK LTD, ROG SHEATH ELECTRO PUNK, ROG Sheath GUNDAM EDITION, ROG Sica, ROG Spatha, ROG SPATHA X, ROG Spotlight, ROG STRIX CARRY, ROG STRIX EDGE, ROG Strix Evolve, ROG Strix Evovle, ROG STRIX FLARE, ROG Strix Flare Call of Duty - Black Ops 4 Edition, ROG STRIX FLARE COD, ROG STRIX FLARE II, ROG STRIX FLARE II ANIMATE, ROG STRIX FLARE II Mechanical Gaming Keyboard, ROG STRIX FLARE PNK LTD, ROG Strix Impact, ROG STRIX IMPACT II, ROG STRIX IMPACT II ELECTRO PUNK, ROG Strix Impact II Electro Punk Gaming Mouse, ROG STRIX IMPACT II GUNDAM LTD, ROG STRIX IMPACT II MOONLIGHT WHITE, ROG STRIX IMPACT II wireless, ROG STRIX IMPACT III, ROG Strix Impact III Wireless, ROG STRIX SCOPE, ROG Strix Scope Deluxe, ROG Strix Scope II, ROG Strix Scope II 96 RX Wireless Optical Gaming Keyboard, ROG Strix Scope II 96 Wireless, ROG Strix Scope II RX, ROG Strix Scope II X, ROG STRIX Scope NX, ROG STRIX Scope NX Deluxe, ROG STRIX Scope NX TKL, ROG STRIX Scope NX TKL Deluxe, ROG STRIX Scope NX TKL Moonlight White, ROG STRIX SCOPE NX WIRELESS DELUXE, ROG STRIX SCOPE PBT, ROG STRIX SCOPE RX, ROG STRIX SCOPE RX EVA EDITION, ROG STRIX SCOPE RX EVA-02 EDITION, ROG STRIX SCOPE RX TKL WIRELESS DELUXE, ROG STRIX SCOPE TKL, ROG Strix Scope TKL Deluxe, ROG Strix Scope TKL Electro Punk, ROG STRIX SCOPE TKL GUNDAM LTD, ROG STRIX SLICE, ROG Strix Slice Mousepad, ROG Whetstone, SEASHELL KR COLLECTION, Seashell Mouse, STRIX CLAW, STRIX CLAW DARK EDITION, STRIX GLIDE CONTROL, STRIX GLIDE SPEED, STRIX TACTIC PRO, TUF Gaming Combo K1&M3, TUF GAMING K1, TUF GAMING K3, TUF Gaming K3 Gen II, TUF Gaming K3 Gen II Hatsune Miku Edition, TUF GAMING K5, TUF GAMING K7, TUF GAMING M3, TUF GAMING M3 DS, TUF Gaming M4 AIR, TUF Gaming M4 Wireless, TUF GAMING M5, TUF GAMING MOUSE X KIMETSU NO YAIBA, TUF GAMING P1, TUF GAMING P1 DS, TUF GAMING X KIMETSU GAMING MOUSE, U2000, U3000, U3500, UT200, UT201, UT210, UT220, UT250, UT360, UX300, Vito W1, VivoMouse Metallic Edition WT720, W2000, W2500, W3000, W4000, W4500, W5000, WT200, WT205, WT300, WT400, WT410, WT415, WT-420, WT425, WT450, WT460, WT465, WT710, WX470, WX-DL, WX-Lamborghini, XA01, XA02
Troubleshooting - My mouse isn't working
Please follow the below steps for troubleshooting:
1. Check if the dongle or USB of the mouse is plugged in properly.
2. Please try to unplug the dongle or USB of the mouse, then plug it back in.
3. Please try to unplug the dongle or USB of the mouse into another USB port in the device.
4. Test another mouse and see if the issue can be solved.
5. If the issue has been resolved, please check the non-functioning mouse to confirm if any drivers/software are required for proper function.
If your problem is not resolved, please contact ASUS customer service center for further assistance.